The short answer is - Yes! At OneLuxe, we have the upmost confidence in our rigorous Authenticity process. If your item is fake, we'll offer DOUBLE your money back in the form of a complete refund and store credit.

Every piece we sell undergoes a multi layer inspection, which you can read more about on our 'Authenticity' page.

By the way, this guarantee lasts forever!

Please ensure you view the relevant shipping information attached to each product page.

Most of our inventory is located across different boutiques internationally.

International express shipping & handling averages 10-20 days.

However, some of our inventory is located in Australia. These orders will only require 2-5 days for you to receive.

Yes! We offer returns if all following conditions apply;

1. Within 7 days of delivery.

2. In the same condition as it was before buying.

All inclusions specific to the product listing will be noted in the item's description. However, you may also receive Oneluxe branded addons such as dust bags, care cards, physical certificates of authenticity, coupons, and more.

Yes! Just reach out by using our 'Contact Us' form for any inquiries of this nature. We have access to marketplaces inaccessible to domestic sellers. We're confident there isn't anyone better for the job than us..

This is free of charge, by the way!

All messages sent using our contact form will generally receive a reply in under 24 hours.

Yes. All items will be fully insured up to their purchase price. Rest assured, we will not compromise with couriers if your goods are damaged.

Items up to $5000 in value will be shipped & insured using AusPost.

For items over $5000 in value, we'll often commission couriers like FedEx or DHL, however this varies on a case to case basis.

We actively assess a variety of marketplaces & competitors to ensure that we have the best offers possible.

This means we'll ALWAYS provide fair and up to date pricing, no matter the item.